Dear guest,

All our staff members are fully at your service throughout your stay, committed to making your experience as pleasant, comfortable, and enjoyable as possible. Whether you need assistance, special attention, or personalized recommendations, our team is always available to advise you on the best excursions to enjoy, the most interesting monuments to visit, or the finest restaurants where you can discover local flavors. We are here to help you make the most of your time with us, ensuring that every moment is memorable and tailored to your preferences for an unforgettable and satisfying stay.


No Smoking.svg

The hotel is completely non-smoking. Smoking and vaping in a room, even with the windows opened would prohibit us from renting the room the next night and we would be forced to charge you for an extra night.


Wifi der

FREE WIFI – select “Meteor” Network

Password : Ask at the reception


Hotel Horset Opéra

18 rue d’Antin, 75002 Paris

+33 1 44 71 87 00 – reservation@hotelhorsetopera.com – www.hotelhorsetopera.com



ADAPTER

We have some adapters available at the reception. We would add a deposit of 15 € on your bill, cancelled when you return it on departure.

ADDITIONAL BED

Only available in certain room types on request. The rate is 30€.

AIR CONDITIONING

Your room is equipped with an individual thermostat allowing you to adjust the ambient temperature in air conditioning in summer and heating in winter. The remote control box is located on the wall of your room. Do not hesitate to contact the reception if necessary.

AIRPORT

Charles de Gaulle is located about 30 km north of Paris. It takes between 40 and 75 minutes by car depending on traffic.

Orly is located about 18 km south of Paris. It takes between 40 and 60 minutes by car depending on traffic.

ATM

ATMs are located near the hotel. The nearest is Crédit Agricole at 14 rue d’Antin.

AWAKENING

Contact the reception to wake you up whenever you want. Dial “9” on your phone.

BABY COT

At your request, we can put a cot in your room free of charge. A changing mat, a high chair and a bottle warmer are available on request.

BABY SITTING

The Hotel can organize the occasional care of your children according to availability. Please make the request as soon as possible so that we can do the necessary.

BANK

The reception will tell you the location of the nearest banks and their opening hours.

BAR

Our bar is open every day from 06:30 a.m. to 10:00 p.m. Check the menu here

BREAKFAST

Breakfast is served as a buffet at 17€ from 7:00 a.m. to 10:30 a.m. in the breakfast room which is located on the ground floor, but you can also request it in your room in continental form. To do this, please fill in the form and hang it on the outside handle of your door before 5:00 a.m. You can also call the reception. We propose also an Express Breakfast in the bar at 8€ from 6:30 to 12:00.

CAR RENTAL

We can help you book a car in one of the neighborhood agencies. The closest being SIXT at 10 rue de la Paix 75002.

CHARGER

We have a few mobile phone chargers. If you have forgotten yours, do not hesitate to ask at reception.

CHECK-IN

The rooms are at your disposal from 2 p.m. In case of early arrival, we would be happy to provide you with your room if it is already available.

CHECK-OUT

We ask you to leave the room before noon but do not hesitate to ask the reception if you wish to leave later. Late departure fees may be charged.

In case of interruption of stay before the term, notify us 48 hours in advance. Otherwise, we will charge you the value of one night, except for non-cancellable and non-modifiable reservations (the entire stay).

COMPUTER

You will find a computer at your disposal on the ground floor to check your emails and print your boarding pass.

CONCIERGE SERVICE

The reception team will be happy to help you with any reservation request for a restaurant, theatre, visit to Paris or the surrounding area.

DOCTOR

If necessary, contact the reception. We can have an SOS doctor intervene on-site or find you an appointment with a practitioner as soon as possible.

DO NOT DISTURB

When you don’t want to be disturbed, hang the sign on your door. Be aware that housekeeping will not be done if you forget the do not disturb card all day.

DRY CLEANING

The service is available every day except Sunday. Bags and index cards are available at the reception upon request. Any clothing removed before 9:30 a.m. will be returned the same evening. Please call reception by dialing 9 on your phone.

ELECTRICITY

In Europe, the voltage is 220 Volts. Be careful, the socket in the bathroom is only suitable for the electric razor.

EXCHANGE

We do not exchange money within the hotel and only accept payments in Euros. If you want to change your money, exchange offices are located very close to the hotel. Ask at reception.

EXCURSION

Brochures are available at reception. Do not hesitate to ask at the reception to make a reservation.

FAX

Our fax number is 01 42 66 55 54. We can receive and send faxes from reception—price according to the destination and the number of pages.

FIRE

In the event of an alarm, do not panic and call reception to find out the cause. In case of fire, read the safety instructions posted on your bedroom door. Do not take the elevator and take the nearest emergency exit.

FLOWERS

At your request, we can put a bouquet in your room—price according to your budget.

ICE CUBES

You can get ice cubes free of charge at the hotel bar 24 hours a day.

IRONING

At your request, we will provide you with an iron and an ironing board. Be aware that you would be held responsible for any damage. We would charge you for the repair.

LUGGAGE ROOM

The Luggage room is at your disposal to leave your suitcases before check-in and after Check-out.

MASSAGE

We can arrange for a masseur to come to your room or make an appointment at different locations nearby.

MAP OF PARIS

Maps of Paris are available at reception.

MESSAGES

The messages are kept with your keys. We will send them to you when you enter or leave the hotel.

MINI BAR

Refreshments are available from the minibar. Prices are listed on the menu in the minibar. Your consumption will be added to your bill.

NEWSPAPERS

The daily press is available in the breakfast room.

PARKING

Public parking is available, under Place du Marché Saint-Honoré for a cost of around €60 for 24 hours. The maximum height of your vehicle can not exceed 1m90.

PAYMENT METHOD

The hotel accepts the following credit cards: Visa, MasterCard, Eurocard, JCB, Diners and American Express. We do not accept checks or €500 notes.

PETS

Small dogs are accepted for a daily cost of 15€ but they remain under your full responsibility. In the event of damage, we would be obliged to invoice you for the damage.

PHOTOCOPY

We can make a copy of your documents upon receipt. (Free up to 10 pages)

RECEPTION

Our team is at your disposal 24 hours a day and will ensure that your stay is unforgettable. You can reach us by calling “9” with the room phon.e

RESTAURANT

The reception will be happy to advise you and book restaurants. Here are some examples of the many restaurants in the area: le Café de la Paix, 5 place de l’Opéra, L’Absinthe, 24 place du marché Saint-Honoré, Le Gallopin, 40 rue Notre Dame des Victoires.

ROOM CLEANING

The maids maintain the rooms between 8:30 a.m. and 4:00 p.m. We kindly ask you to open your window and turn off the air conditioning before you leave the room. You can specify the time of the intervention of the floor staff at the reception.

If you want to have your bath linen replaced, put it on the floor or in the shower.

ROOM-SERVICE

Check here our Room service menu. We also accept also delivery ordered by yourself from external companies as Uber Eat or Deliveroo. We would receipt the delivery and inform you about its arrival.

SAFE

An individual safe is at your disposal in the closet of your room. It is recommended to deposit your valuables there; the hotel cannot be held responsible in the event of loss or disappearance in your room.

STAMPS

We sell stamps for the whole world and can take care of the sending of your mail.

TAXI

The reception will book taxis at your request for Paris or to reach the airports.

TELEPHONE

– Reception 9

– Another bedroom 1 + bedroom number

– Outside call 0 + number

– SAMU 0 + 15

– Firefighter 0 + 18

– Font 0+17

TELEVISION

The remote control is available in your room and the channels are listed on this Directory.

WIFI

Our establishment offers you free WIFI access in the rooms and in the common areas. Ask a code at the reception, choose METEOR and follow the instructions.


#

Name

Language

1

TF1

FR

2

France 2

FR

3

France 3

FR

4

Canal +

FR

5

5

FR

6

M6

FR

7

Arte

FR

8

LCP

FR

9

W9

FR

10

TMC

FR

11

TFX

FR

12

Gulli

FR

13

BFM Tv

FR

14

CNews

FR

15

LCI

FR

16

France Info

FR

17

CStar

FR

18

T18

FR

19

Novo 19

FR

20

TF Series

FR

21

L’equipe21

FR

22

6TER

FR

23

RMC Story

FR

24

RMC Découv.

FR

25

Chérie 25

FR

26

Paris Première

FR

#

Name

Language

31

Canal 31

FR

32

20 Minutes Tv

FR

34

Figaro Tv

FR

74

God Channel

EN

75

TV5 Monde

FR

76

Tv Monaco

FR

77

Arte.Tv

FR

78

BBC 1

EN

79

BBC 2

EN

80

CBBC

EN

81

ETV4

EN

82

Channel 4

EN

83

Film 4

EN

84

More 4

EN

85

E4

EN

86

CNN

EN

87

Dw English

EN

88

Bloomberg

EN

89

Al Jazeera

EN

90

France 24

EN

91

Rai 1

IT

92

Rai 2

IT

93

Rai 3

IT

94

Rai News

IT

95

Rai Sport

IT

96

Tve Intern.

ES

#

Name

Language

97

Telesur

ES

98

24 Horas

ES

99

Cubavision

ES

100

ZDF

DE

101

ZDF Info

DE

102

ZDF Neo

DE

103

3SAT

DE

104

KIKA

DE

105

Eurosport

EN

106

RTL Austria

DE

107

Super RTL

DE

108

VOL Austria

DE

109

CCTV

CH

110

CGTN

CH

111

CGTN Docu

CH

112

TSA Record

PT

113

TSA R. News

PT

114

RTP Intern

PT

115

BVN

NL

116

TRT

EN

117

Al Jazeera Doc

AR

118

Al Jazeera M.

AR

119

Iran Intern

AR

120

TVRUS

RU

121

TVRUS Plus

RU

122

8TVRUS

RU


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Because the environment concerns us all, the hotel Horset Opera is involved in a sustainable tourism approach. During your stay, you can help us by adopting a few simple eco-gestures.

PRESERVE WATER

– We change your towels at your convenience : simply put the towels to change in the bath or on the floor.

– We usually change the sheets every 2 days but, at your request, we can extend this period in order to reject less detergent in the water. Please contact reception.

– Remember to close the taps when you brush your teeth and not to let the water run unnecessarily : a 5 minutes shower consumes 40 to 50 liters, each additional minute consumes 10 liters more.

– Be sure to only throw toilet paper in the toilet, a trash can is available in the bathroom. Cigarette butts, periodic protection and other wastes affect the proper functioning of the treatment plant. – Do not hesitate to inform us of any leak or other anomaly concerning water.

IN YOUR ROOM, KEEP THE GOOD REFLEXES

– Use heating and air conditioning sparingly. It will always be better for your health !

– If you open the windows, remember to turn off the heating or air conditioning.

– Please turn off the lights and Tv when leaving your room.

TRAVEL WITHOUT POLLUTING

Dear guests, in order to reduce the CO2 impact of your stay, we suggest you during your stay to use public transportation in the city of Paris. You can also rent bicycles (“Velib”) available throughout the city of Paris (the people at the reception are at your disposal to inform you about this). However, if you wish to take a taxi, we suggest that you orient your choice towards electric vehicles.

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PERSON WITH DISABILITIES

Our staff is aware of the reception of people with disabilities and we have two rooms fitted out and up to standard to accomodate them.Our staff is not specifically trained for full
support.

DEGRADATION

Your room has been checked before your arrival. You are invited to report any breach to the reception upon your arrival. If not reported, the hotel reserves the right to charge the customer for any damage to the interior and exterior furniture, deterioration, or theft (linen or other), up to the amount incurred.

REMARKS AND COMPLAINTS

Please make your comments to the hotel staff so they can react quickly. However, a complaint book is available in the entrance. Please leave your contact details so that we can respond to you quickly.

RESPECT OTHER GUESTS

To respect the rest of the other guests, be careful not to slam the doors or make too much noise, especially between 9 pm and 9 am. In general, parents are responsible for their minor children. It is forbidden to run or shout in the establishment day and night.


On the Left Bank

On the Right Bank


All the staff of the hotel Horset Opera thank you again for having chosen our hotel for your stay in Paris

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